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  1. Double-click Self-Service from the Applications folder in Finder or use the Spotlight search (Command+Spacebar) and type Self-Service to launch it.
  2. Enter your CCHMC User ID and Password to login.
  3. Within Self-Service you will see a list of available applications you can install.
  4. Click on an application to see additional details. Click the Install button to install the application. If the application is already installed, it will provide an Uninstall button to remove the application from your computer.
  5. If your application is missing, find the Inventory Report tool and click the Submit button on it to refresh your list of available applications. Check back in 15 minutes and click the Refresh option on the top left of the screen.

Error Messages in Software Center or Self-Service

If you are seeing error messages when opening or using Software Center/Self-Service please submit a ticket to the IS Service Desk by calling x6-4100. They can reset the application and make sure it is getting your assigned updates and licenses. BMI cannot fix errors in these applications so you will need to contact the IS Service Desk first to get them working correctly.

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