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Page: 1629915931099 - Space storage - RESITHUB
Please do not remove this page with attachments stored on it. This page is used by Smart Attachments for Confluence.
Page: 502 bad gateway error
we have a few reports where some users would get a 502 error when clicking on a mailman link. MicrosoftTeams-image.png The solution is to clear your browser cache or copy and paste the link in a new incognito or private window.

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Page: Add a New Device
Have a new phone? Want to add a security key? You can easily add new devices right from the Duo prompt. Solution The Duo Prompt displays a "Add a new device" link on the left. If you enabled the option to automatically send you an authentication request v
Page: Add or Change a Budget Number
Use The BeMyIT Store to add a budget number for a resource or change an existing budget number for a resource. Policies have changed, and chargeback is no longer a component of the responsible use model for institutional storage systems such as RDS6 or BM

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Page: Basic instructions for List Admins
Sign Up When an email list is created for you you need to setup an account on the mailman system to administer the list (this can be done by clicking the "Sign Up " button at mailman.cchmc.org http://mailman.cchmc.org If you designate other list admi
Page: BeMyIT Store
Address: https://ritstore.research.cchmc.org/ https://ritstore.research.cchmc.org/ Login with your CCHMC username & password. Please contact help@bmi.cchmc.org mailto:help@bmi.cchmc.org with any questions. Must be on CCHMC network or connected to CCHMC vi

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Page: Change the Owner or Resource Managers of an Existing Resource
Use The BeMyIT Store to designate a new owner or resource manager. Follow the instructions below to change the owner of an existing resource or add/remove resource managers: Login to the BeMyIT Store at https://ritstore.research.cchmc.org/ https://ritstor
Page: Citrix Desktop
If further assistance is needed, please call the Service Desk at x6-4100 and create a ticket for the Enterprise Virtualization team.
Page: Computational Cluster
Research IT has a high-performance Linux cluster available for batch processing. Instructions on how to access the cluster, map a drive to it, and other details are available at https://hpc.research.cchmc.org/ https://hpc.research.cchmc.org/. For more inf
Page: Connect to Your Computer Using Remote Desktop
When working off-site, you can use Remote Desktop Connection (RDC) to connect to a computer on-site that is turned on and connected to the CCHMC network. You can use these instructions to connect from a personal computer or from one CCHMC computer to ano
Page: Creating an account
For Admins and Moderators: Once an email list has been created for you, you need to create an account on the mailman system (with the same email address that the list was configured for). Once you create an account you will be able to log in and manage yo

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Page: Data Storage
Documentation for the BMIISI file server, RDS file server, and DP permissions manager. @self
Page: Database Servers
Servers are available for hosting MySQL, Microsoft SQL Server®, Oracle® and PostgreSQL® databases. To learn how to request a new database or change an existing one see Research IT Hub / BeMyIT Store. For further information, please send an email to help-
Page: Delete a Resource that is No Longer Needed
Use The BeMyIT Store to decommission and remove a resource that is no longer needed. Follow the instructions below to delete a resource: You must be designated as an owner or a Resource Manager to be able to view and submit budget number changes for that
Page: Digests
Digests are a way for users to receive list traffic in collections instead of as individual messages when immediately posted. However, For the majority of our lists, Digests are not used. Digests are enabled by default, but usually, users are set to rece
Page: Duo MFA
Documentation for setting up and using Duo to login to applications that require it for MFA (multi-factor authentication). @self
Page: Duo MFA Registration
As part of ensuring the protection and security of all Cincinnati Children's accounts, we are implementing Duo to enforce two-factor authentication https://guide.duo.com/ for targeted applications. Whether or not a user will need to interact with Duo will

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Page: Electronic Lab Notebook (LabArchives)
image2019-8-13_15-32-56.png LabArchives Login Login to LabArchives here: https://mynotebook.labarchives.com/login https://mynotebook.labarchives.com/login. LabArchives on CenterLink For information on the LabArchives system and training dates, visit the L
Page: eRA Commons
It is possible to link your eRA Commons https://public.era.nih.gov/commons/ account to your CCHMC login. This allows you to log in to eRA Commons with your CCHMC credentials. If you already have a login.gov http://login.gov account, please wait for a cou

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Page: Fix Security Error for Permissions Manager
When connecting to Permissions Manager (https://bmirdsdp/DP/ https://bmirdsdp/DP/) for the first time, some users may see a connection security error because the SSL version used by DP it out-of-date. Below are samples of the error from different browser

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Page: How to access your list
The mailman system (mailman.cchmc.org) which provides mail lists for CCHMC was upgraded to Mailman version 3 on 3/9/2022. The old mailman system was version 2 and is no longer being supported or security patched. To access your list settings you need to
Page: How to reset your Mailman password
If you are unable to log in to Mailman with your email address, a password reset via Mailman may be needed. Please see the instructions and screenshots below for how to reset your Mailman password: Go to the Mailman sign in page: Sign In (cchmc.org) https
Page: How-to Articles

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Page: Identity (OIM) MFA Process
How to use Duo to login to Identity (OIM). Step 1 Go to the Identity application at https://access.research.cchmc.org https://access.research.cchmc.org. Step 2 Select Cincinnati Children's Hospital Medical Center and click the Go to login page button. Scr

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Page: List info page and public view ability
When any internet user goes to mailman.cchmc.org, they see a list of the mail lists that have the "List identity" setting set to "show list on index page" Screen_Shot_2022-03-28_at_10_59_20_AM.png What is the purpose of the list index page The list index

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Page: Mailman Distribution List
Understanding Email Lists A common request from CHMCRES Faculty and Staff is to have an email list. If you are only sending email to @cchmc.org email addresses, then you should use an Outlook Distribution Lists. Those can be requested by placing a call t
Page: Mailman email commands
Every list has a command email address, for example, if your email list is "emaillist@example.com" you can send commands to "emaillist-request@example.com". with your command in the subject of the email or the body for example, sending and email to "ema
Page: Managing Folder Permissions
The Permissions Manager tool lets users request permission to drives on the Research Data Storage systems. Instead of users emailing various folder authorizers and having the email possibly get lost or deleted, Permissions Manager takes care of everything
Page: Managing Group Membership
The Permissions Manager tool also allows us to create specialized user groups on the Research Data Storage systems and manage those group memberships. Only the Group Authorizer will be able to add or remove users from a group. Users cannot submit Permiss
Page: Managing User Permissions
Access to create cages, edit cages, etc is controlled through the User Permissions screen. Lab PIs and Primary Lab Contacts usually have been setup with access to the User Permissions screen. Step-by-step guide You can access the User Permissions screen
Page: Mapping a Drive on BMIISI (Linux)
How to map a drive to the BMIISI RES server (bmiisi.chmcres.cchmc.org http://bmiisi.chmcres.cchmc.org) in Linux. Download a PDF copy of this document: RESITHUB-MappingBMIISILinux-240423-1558-858.pdf. If access has not yet been requested for you, you can s
Page: Mapping a Drive on BMIISI (Mac)
How to map a drive to the BMIISI RES server (bmiisi.chmcres.cchmc.org) in MacOS. Download a PDF copy of this document: RESITHUB-MappingBMIISIMac-240423-1559-860.pdf. If access has not yet been requested for you, you can submit a request yourself in Permis
Page: Mapping a Drive on BMIISI (Windows)
How to map a drive to the BMIISI RES server (bmiisi.chmcres.cchmc.org) in Windows 7 & Windows 10. Download a PDF copy of this document: RESITHUB-MappingBMIISIWin-240423-1559-862.pdf. If access has not yet been requested for you, you can submit a request y
Page: Mapping a Drive on RDS (Linux)
How to map a drive to the RDS server (rds6.cchmc.org) in Linux. Download a PDF copy of this document: RESITHUB-MappingRDSLinux-240423-1600-864.pdf. If access has not yet been requested for you, you can submit a request yourself in Permissions Manager. The
Page: Mapping a Drive on RDS (Mac)
How to map a drive to the RDS server (rds6.cchmc.org http://rds6.cchmc.org) in MacOS. Download a PDF copy of this document: RESITHUB-MappingRDSMac-240423-1600-866.pdf. If access has not yet been requested for you, you can submit a request yourself in Perm
Page: Mapping a Drive on RDS (Windows)
How to map a drive to the RDS server (rds6.cchmc.org http://rds6.cchmc.org) in Windows 7 & Windows 10. Download a PDF copy of this document: RESITHUB-MappingRDSWin-240423-1600-868.pdf. If access has not yet been requested for you, you can submit a request
Page: mLIMS
Documentation for the mLIMS transgenic mouse colony management system. @self mLIMS Login Login to mLIMS here: https://mlims.research.cchmc.org/ https://mlims.research.cchmc.org/. mLIMS on CenterLink For information on the mLIMS system and training dates,

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Page: nQuery File Conversion (2019-2020)
ALERT: New version of nQuery is not compatible with older versions. The new version of nQuery, nQuery Advanced cannot translate or convert the files from nQuery 4 or other older versions. You must convert your files by copying from your older version into

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Page: Pending Requests
Use The BeMyIT Store to approve and/or remove a pending request on a resource that has not yet been fulfilled. Approve or Deny a Pending Request: You must be designated as an Owner BD or Owner BD Proxy to be able to approve or deny changes that resource.

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Page: REDCap MFA Process
How to use Duo to login to REDCap. Step 1 Visit Pre-production REDCap at https://redcap.research.cchmc.org https://redcap.research.cchmc.org. Step 2 Select Cincinnati Children's Hospital Medical Center and then click the Go to login page button. Screensho
Page: Request a Change to an Existing Resource (Quota, Backup)
Use The BeMyIT Store to change the space quota or backup type for a resource. Policies have changed, and chargeback is no longer a component of the responsible use model for institutional storage systems such as RDS6 or BMIISI. Changes to Research Storage
Page: Request a new RDS Drive
Requests for a new drive on RDS can be submitted via BeMyIT Store https://ritstore.research.cchmc.org/. Login with your CCHMC network ID and password, click on New Resource Request and then select RDS Drive. Instructions for using the BeMyIT Store are he
Page: Request for BMIISI Drive
Requests for a new drive on BMIISI can be submitted via BeMyIT Store https://ritstore.research.cchmc.org/. Login with your CCHMC network ID and password, click on New Resource Request and then select BMIISI Drive. Instructions for using the BeMyIT Store
Page: Requesting a New Resource
Use The BeMyIT Store to see cost estimates and then submit a request so you can price out the different options you need. Policies have changed, and chargeback is no longer a component of the responsible use model for institutional storage systems such as
Home page: Research IT Services Hub
The Research IT Services team provides computational resources, services and support to investigators at Cincinnati Children's Research Foundation and the University of Cincinnati College of Medicine. This website provides documentation for file servers a

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Page: Self-Service and Software Center
All software licensed by Research IT is purchased via Softrack, and is automatically deployed, installed, and licensed for you. The Self-Service application on Apple/Mac computers and the Software Center application on Windows computers manages these depl
Page: Software
Our software inventory includes commercially licensed software as well as a large number of open-source packages that are available on our cluster. For a list of commercially licensed software available thru Research IT, please go to: https://softrack.re

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Page: Updating Your SAS License
This is a copy of the email instructions users are sent when they renew their SAS license. You can update your SAS license in Software Center without performing a full re-install of the SAS software. THESE INSTRUCTIONS WILL ONLY WORK FOR THOSE WHO HAVE AL
Page: User Settings and Device Options
Users can change and update some of their settings directly from the default DUO prompt. Solution The Duo Prompt displays a "My Settings & Devices" link on the left. If you enabled the option to automatically send you an authentication request via push or

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Page: Virtual Servers & Machines
Two virtual server clusters are available for both network tiers (internal and DMZ), as an alternative option for purchasing a server. Research IT is currently using VMWare http://www.vmware.com/ to maintain 15 virtual machine clusters. We can provision

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