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Understanding Email Lists

A common request from CHMCRES Faculty and Staff is to have an email list. 

If you are only sending email to email addresses, then you should use an Outlook Distribution Lists. Those can be requested by placing a call to 6-4100.

If you are familiar with the traditional mainframe "ListServ" style mailing list Research IT provides a service when some recipients do not have a email address.

CCHMC List Types:

  • Outlook Distribution Lists

This list allows all members to send email to one another. All members must all have email addresses to be part of the list. Changes to list membership must be done by the CCHMC service desk. 

  • Mailman Lists

This service can serve both cchmc and non CCHMC members. A list manager must be designated and will be given access to a management portal where they can add/remove/modify members and list behaviors.  Note, archiving is not implemented on the Mailman system or supported. Those messages will be kept on the recipient's email client per their organization's archiving guidelines. If you've decided that you need a Mailman list or have more questions please email  

  • Mailchimp

Mailchimp is an external service, that is used as a one-way distribution list. You send messages out to the list ( and none addresses), but recipients can not reply to the list. Common examples are marking information or newsletters. see for more information.  This service is not managed by CCHMC, departments/groups wanting to use Mailchimp must contact them directly and pay any applicable fees.

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