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As part of ensuring the protection and security of all Cincinnati Children's accounts, we are implementing Duo to enforce two-factor authentication for targeted applications. Whether or not a user will need to interact with Duo will depend on which application is being accessed.

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Authenticated users faced with the prompt below will be required to set up Duo in order to continue through to the application. Detailed instructions for how to proceed can be found below and also on Duo’s Enrollment Guide page, which includes a very accessible (but non-CCHMC specific) step-by-step video. We strongly recommend using a smart phone and push notifications, but users are free to choose a second factor of their choice.

Screenshot-DUO-Reg-SetupPrompt

How to set up Duo 

  • If Duo authentication is required, a screen will appear with the message “Authentication with Duo is required for the requested service.” 

  • To proceed with setting up Duo and logging in, follow these steps: 

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